We depend on online reviews for everything from hotel and restaurant bookings to what products to buy, and as we hear in this programme, medical and cosmetic procedures.
But what happens when customers and companies start resorting to lawsuits as a result?
We hear from patients who have had legal action taken against them for reviews they've written.
(Image: A surgeon putting on surgical gloves. Credit: Getty Images)
Presented and produced by Ed Butler
Business Daily meets: Maarten van der Weijden
Nigeria’s graduates vulnerable to kidnapping
The business of scent
Capturing CO2 from the air
The growth of 'quiet luxury'
Business Daily meets: ILO Director-General Gilbert Houngbo
Is tidal power a viable energy source?
The billion-dollar rise of Padel
How do you keep food cold?
Will high interest rates be cut soon?
Business Daily meets: Leigh Steinberg
Is Saudi Arabia softening its alcohol ban?
Why is Temu so cheap?
Would green hydrogen be a drain on Uruguay's water sources?
Business Daily meets: CEO of Proton Andy Yen
Stockholm: The capital of music tech?
Nato: Who’s spending what?
The sugar price surge
European farming’s existential crisis?
Business Daily meets: Ben Ainslie
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