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CX Travel Guide - De Podcast

CX Travel Guide - De Podcast

Business

#4 CX bij Kramp: Focus en geduld om succesvol te zijn - In gesprek met Friederike Niehoff, Customer Experience Manager over klantbeleving bij Kramp

#4 CX bij Kramp: Focus en geduld om succesvol te zijn - In gesprek met Friederike Niehoff, Customer Experience Manager over klantbeleving bij Kramp

2020-12-22
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In deze aflevering hoor je wat de rol van Friederike is bij het CX-team en waarom CX voor haar een interessant vakgebied is. Wat is hun CX-Ambassador programma en waarom zijn zij dit begonnen? Welke succes(sen) hebben ze behaald op het gebied van CX en tegen welke uitdagingen liepen ze aan? Je hoort het verhaal van Friederike in de podcast.

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