Before Peter Reinhardt started his current company, Charm Industrial, he was the CEO and co-founder of the customer data platform Segment, which almost died in its first year. Why? He was afraid to ask customers to pay more than $10 per month for it. A savvy sales advisor pressured him to raise the price by 1000x, which worked wonders. By early 2022, Segment — now owned by Twilio — was commanding seven-figure contracts.
In this episode, Peter and Joubin discuss the hierarchy of majors at MIT, building telescope arrays, the disastrous first demo of Segment, why founders sometimes forget to eat, the problem with the straight-A student mentality, playing ping-pong with the security guard, evaluating a potential acquisition partner, shedding anti-sales bias, the shortcomings of nature-based carbon offsets, and starting a “reverse oil company.”
In this episode, we cover:
Links:
#175 CEO Snowflake, Frank Slootman: Amped
#174 CEO and Co-Founder Ginkgo Bioworks, Jason Kelly: Life Finds a Way
#173 Author of “The Qualified Sales Leader,” John McMahon: The Five-Time CRO
#172 Professor at UPenn & Author, Angela Duckworth: Grit
#171 Founder and Former CEO Drift, David Cancel: Never Trapped
#170 Chairman of Kleiner Perkins, John Doerr: Getting Into Trouble with Disruptors (Encore)
#169 CEO and Founder Cato Networks, Shlomo Kramer: The Burden of Persona
#168 CEO and Founder Glean, Arvind Jain w/ Mamoon Hamid: New Playbook
#167 CEO StockX, Scott Cutler: Detroit’s First Unicorn
#166 Executive Chairman and Former CEO Attentive, Brian Long: Problem Hunting
#165 Former CEO and Co-Founder of Zillow, Spencer Rascoff: Real Estate Voyeurism
#164 CEO and Co-Founder Duolingo, Luis von Ahn: "The Pitch Was Never Pittsburgh"
#163 CEO Bill, René Lacerte: Hourglass Leadership
#162 CEO and Co-Founder Rippling, Parker Conrad w/ Mamoon Hamid: Compounding
#161 Founder and EVP of Oracle NetSuite, Evan Goldberg: Endless Possibilities
#160 CEO Grammarly, Rahul Roy-Chowdhury: Better, Not More
#159 CEO 1Password, Jeff Shiner: Chief Eliminator of Obstacles
#158 CRO Anduril Industries, Matt Steckman: On Defense
#157 CEO Udemy, Greg Brown: The Plunge
#156 CRO Snowflake, Chris Degnan: Part 2
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