Before Peter Reinhardt started his current company, Charm Industrial, he was the CEO and co-founder of the customer data platform Segment, which almost died in its first year. Why? He was afraid to ask customers to pay more than $10 per month for it. A savvy sales advisor pressured him to raise the price by 1000x, which worked wonders. By early 2022, Segment — now owned by Twilio — was commanding seven-figure contracts.
In this episode, Peter and Joubin discuss the hierarchy of majors at MIT, building telescope arrays, the disastrous first demo of Segment, why founders sometimes forget to eat, the problem with the straight-A student mentality, playing ping-pong with the security guard, evaluating a potential acquisition partner, shedding anti-sales bias, the shortcomings of nature-based carbon offsets, and starting a “reverse oil company.”
In this episode, we cover:
Links:
#135 CMO & CSO GitLab, Ashley Kramer: The Three Ps
#134 Chief Bizdev Officer at Uber, Jen Vescio: Buy, Build, or Partner
#133 CEO Palo Alto Networks, Nikesh Arora: Create Certainty
#132 Former 49ers Quarterback Alex Smith and Former Warriors Guard Shaun Livingston: Hard Steps
#131 Golden State Warriors Forward Andre Iguodala: The Sixth Man
#130 Former Vice President Al Gore: Relentless
#129 CRO Zapier, Giancarlo “GC” Lionetti: Recheck, Rebalance
#128 Former COO and Corporate Officer at Stripe, Claire Hughes Johnson: Scaling People
#127 CEO Intuit Mailchimp, Rania Succar: Consistent Inner Equilibrium
#126 CRO Gem, Lesley Young: Hard Yards
#125 CRO Starburst, Javier Molina: Reading Cues
#124 Founding CRO at Procore, Dennis Lyandres: Defining "Winning"
#123 CEO GitHub, Thomas Dohmke: Open-Source Values
#122 President and Board Member at Freshworks, Dennis Woodside: What If This Goes Really Well?
#121 Founder and Co-CEO Brex, Henrique Dubugras: Pivot or Else
#120 Chairman & CEO ServiceNow, Bill McDermott: Full Speed Ahead
#119 Co-founder and CEO Gong, Amit Bendov: No Royalty
#118 Dean of Stanford GSB, Jonathan Levin: Innovation Engines
#117 Co-founder and COO Cloudflare, Michelle Zatlyn: A Better Internet
#116 Grit Recap: 9 Intersections of Personal and Professional
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