Before Peter Reinhardt started his current company, Charm Industrial, he was the CEO and co-founder of the customer data platform Segment, which almost died in its first year. Why? He was afraid to ask customers to pay more than $10 per month for it. A savvy sales advisor pressured him to raise the price by 1000x, which worked wonders. By early 2022, Segment — now owned by Twilio — was commanding seven-figure contracts.
In this episode, Peter and Joubin discuss the hierarchy of majors at MIT, building telescope arrays, the disastrous first demo of Segment, why founders sometimes forget to eat, the problem with the straight-A student mentality, playing ping-pong with the security guard, evaluating a potential acquisition partner, shedding anti-sales bias, the shortcomings of nature-based carbon offsets, and starting a “reverse oil company.”
In this episode, we cover:
Links:
#155 CEO Yahoo, Jim Lanzone: Brand Rejuvenation
#154 Remix: Tornadoes, Unicorn Meat, and Hypergrowth Sales
#153 COO and CRO Weights & Biases, Yan-David Erlich: ML’s Moment
#152 CEO Gainsight, Nick Mehta: Human-First
#151 CEO Outreach, Manny Medina: 10M or Die
#150 CEO Box, Aaron Levie w/ Mamoon Hamid: Open For Business
#149 Co-CEO Workday, Carl Eschenbach: A Life of Significance
#148 Former Snowflake CEO, Bob Muglia: The Datapreneurs
#147 Ex-Waze CEO & Founder of Post News, Noam Bardin: Hockey Sticks and Plateaus
#146 Co-founder and CEO Rubrik, Bipul Sinha: Authenticity Reigns
#145 CRO Tealium, Ted Purcell: Snap Into It
#144 CEO Lacework, Jay Parikh: Quiet Intensity
#143 CEO HashiCorp, Dave McJannet: Phase Shifts
#142 President of DocuSign, Robert Chatwani: Get Uncomfortable
#141 CEO Navan, Ariel Cohen: Be Naive!
#140 CRO Walmart, Seth Dallaire: How You Show Up
#139 CEO Coach, Matt Mochary: Coaching Greatness
#138 CEO Motive, Shoaib Makani w/ Ilya Fushman: Powering the Physical Economy
#137 CEO Oura, Tom Hale: Business & Backgammon
#136 COO Modern Treasury, Rachel Pike: Golden Ticket
Create your
podcast in
minutes
It is Free
The emPOWERed Half Hour
NABOR® TALKS
U.S Property Podcast
Aligned Money Show
The Ramsey Show
Planet Money