Before Peter Reinhardt started his current company, Charm Industrial, he was the CEO and co-founder of the customer data platform Segment, which almost died in its first year. Why? He was afraid to ask customers to pay more than $10 per month for it. A savvy sales advisor pressured him to raise the price by 1000x, which worked wonders. By early 2022, Segment — now owned by Twilio — was commanding seven-figure contracts.
In this episode, Peter and Joubin discuss the hierarchy of majors at MIT, building telescope arrays, the disastrous first demo of Segment, why founders sometimes forget to eat, the problem with the straight-A student mentality, playing ping-pong with the security guard, evaluating a potential acquisition partner, shedding anti-sales bias, the shortcomings of nature-based carbon offsets, and starting a “reverse oil company.”
In this episode, we cover:
Links:
CRO RealReal, Kayti Sullivan: Setting Priorities in Work and in Life
CRO UiPath, Thomas Hansen: Balancing the Art and Science of Sales
VP of Global Professional Services at PayPal, Marcy Campbell: Risk and Reward: Creating Successful Sales Organizations
CRO Gong, Ryan Longfield: Finding Comfort in the Uncomfortable: Redefining Failure
CEO Cassidy Ventures, Brendon Cassidy: LinkedIn, Echosign + Talkdesk: Building Successful Startup Sales Teams
CRO Box, Mark Wayland: Forging Positive Sales Cultures
VP Sales Impossible Foods, Dana Worth: From Gourmet to Fast-Food: How He Built Impossible Foods’ Go-To-Market
CRO Cloudflare, Chris Merritt: Creating an Authentic Content-driven Strategy
SVP Salesforce, Mike Wolff: Tips for Becoming a More Effective Sales Leader
CSO Relativity, Peter Kim: The Values of a People-Centric Leader
CRO PagerDuty, Dave Justice: The Principles of Successful Crisis Leadership
CRO Amplitude, Matt Heinz: Exploring The Mindset of a Successful Sales Leader
SVP Global Strategic Services at UiPath, Jay Snyder: Driving Customer Engagement Through Value-Based Selling
CRO Clari, Kevin Knieriem: Exploring the Benefits of Data-Driven Sales
CRO ServiceTitan, Ross Biestman: ‘Team Before Self’: Motivating High-Performing Salespeople
CRO Snowflake, Chris Degnan: Building Snowflake’s Successful Sales Organization from the Ground Up
CRO Flexport, Will Urban: Streamlining Global Trade With Revolutionary Technology
Founder and CEO of Applied Intuition, Qasar Younis: Creating Customer-Oriented Company Cultures
Board Director at Fastly, Kelly Wright: How She Went from Selling Door to Door to Board Director
CRO Auth0, Dave Wilner: Discussing Growth and Leadership
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