Before Peter Reinhardt started his current company, Charm Industrial, he was the CEO and co-founder of the customer data platform Segment, which almost died in its first year. Why? He was afraid to ask customers to pay more than $10 per month for it. A savvy sales advisor pressured him to raise the price by 1000x, which worked wonders. By early 2022, Segment — now owned by Twilio — was commanding seven-figure contracts.
In this episode, Peter and Joubin discuss the hierarchy of majors at MIT, building telescope arrays, the disastrous first demo of Segment, why founders sometimes forget to eat, the problem with the straight-A student mentality, playing ping-pong with the security guard, evaluating a potential acquisition partner, shedding anti-sales bias, the shortcomings of nature-based carbon offsets, and starting a “reverse oil company.”
In this episode, we cover:
Links:
CRO Stripe, Mike Clayville: Building Tornado Companies
Chief Business Officer at Compass, Rob Lehman: Leadership by Fire
COO Cameo, Brian Frank: From Professional Networks to Celebrity Networks
President of Field Operations at BetterUp, Marc Maloy: Building Better Organizations by Building Successful People
CEO Incorta, Scott Jones: From Running Sales to Running a Company, and Everything in Between
Head of eSports at Activision Blizzard, Brandon Snow: Building 'Generational Fandom' of Professional Video Game Teams
Head of Revenue and BD at Asana, Oliver Jay: The Cutting Edge of Product-Led Growth
SVP Sales at Affirm, Eric Morse: Exploring The Partnership Between Engineering and Sales
CRO Front, LB Harvey: Moving Up-Market + Operational Excellence
CRO/CSO Dialpad, Dan O’Connell: Taking Risks and Running a Company
CCO Figma, Amanda Kleha: The Strategies Behind Figma’s $10 Billion Valuation
CRO Okta, Steve Rowland: Identifying and Developing Future Business Leaders
CRO Thrive, Renu Gupta: Building Positive Personal and Professional Habits
SVP Sales at Iterable, Jan Zeman: Hiring and Coaching Successful Sales Talent
Chief Customer Officer at Xero, Rachael Powell: The Power of Positive Psychology: Creating Authentic Company Cultures
President of Sprout Social, Ryan Barretto: Establishing a Compelling Company Vision
SVP Revenue at GitHub, Erica Anderson: Combining Top-Down and Bottom-Up Sales Motions
CRO DataStax, Harry Ault: The Three Steps to a Successful Tech Company Turnaround
VP Unity Technologies, Laura Palmer: Going The Extra Mile: Forging Meaningful Customer Connections
President and COO Golden State Warriors, Brandon Schneider: Building One of the NBA’s Most Valuable Teams
Create your
podcast in
minutes
It is Free
The emPOWERed Half Hour
NABOR® TALKS
U.S Property Podcast
Aligned Money Show
The Ramsey Show
Planet Money