Before Peter Reinhardt started his current company, Charm Industrial, he was the CEO and co-founder of the customer data platform Segment, which almost died in its first year. Why? He was afraid to ask customers to pay more than $10 per month for it. A savvy sales advisor pressured him to raise the price by 1000x, which worked wonders. By early 2022, Segment — now owned by Twilio — was commanding seven-figure contracts.
In this episode, Peter and Joubin discuss the hierarchy of majors at MIT, building telescope arrays, the disastrous first demo of Segment, why founders sometimes forget to eat, the problem with the straight-A student mentality, playing ping-pong with the security guard, evaluating a potential acquisition partner, shedding anti-sales bias, the shortcomings of nature-based carbon offsets, and starting a “reverse oil company.”
In this episode, we cover:
Links:
Founder & CEO Freshworks, Girish Mathrubootham: Success Is In the Big Things, Happiness Is In the Small Things
CMO Riot Games, Jason Bunge: Change Is Inevitable, Get Used To It
Co-Founder & CEO Clari, Andy Byrne: Machine Learning and Human Feeling
Co-Founder & COO Okta, Frederic Kerrest: Zero to IPO
Founder & CEO Flock Safety, Garrett Langley: Tech That Makes Everyone Safer
COO Ironclad, Leyla Seka: More Equal Is Always Better
Chief Freemium Business Officer at Spotify, Alex Norstrom: The Power of Setting Impossible Goals
Founder & CEO Thrive, Arianna Huffington: Life Is About More Than Money and Power
CMO Airtable, Archana Agrawal: Success Is Not a Formula
CMO Square, Lauren Weinberg: Self-made boss
Co-Founder & CEO Handshake, Garrett Lord: The Billion-Dollar Question That Changed College Recruiting
CMO Thoughtspot, Scott Holden: Tactics, Strategy, and Downhill Skiing
Co-founder & CEO ZoomInfo, Henry Schuck: This Job Is Not Supposed to Be Fun
CRO Articulate, Jaimie Buss: A Problem Solver That Happens to be Good at Sales
CMO Tinder, George Felix: Trusting Your Gut, ‘Smelling Like a Man,’ and Swiping Right
VP of Sales at Hopin, Javier Ortega Estrada: Ingredients for High Growth and a Good Paella
President at Confluent, Erica Schultz: Cashing in on Your Currency
CRO Zoom, Ryan Azus: It’s Not Zoom Fatigue, It’s Work Fatigue
CCO Instabase, Ozge Ozcan: Rising and Falling - Like a Phoenix
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