Before Peter Reinhardt started his current company, Charm Industrial, he was the CEO and co-founder of the customer data platform Segment, which almost died in its first year. Why? He was afraid to ask customers to pay more than $10 per month for it. A savvy sales advisor pressured him to raise the price by 1000x, which worked wonders. By early 2022, Segment — now owned by Twilio — was commanding seven-figure contracts.
In this episode, Peter and Joubin discuss the hierarchy of majors at MIT, building telescope arrays, the disastrous first demo of Segment, why founders sometimes forget to eat, the problem with the straight-A student mentality, playing ping-pong with the security guard, evaluating a potential acquisition partner, shedding anti-sales bias, the shortcomings of nature-based carbon offsets, and starting a “reverse oil company.”
In this episode, we cover:
Links:
CMO Samsara, Sarah Patterson: What You Do vs. Why It Matters
CRO Calendly, Kate Ahlering: Embracing Leadership - On and Off the Basketball Court
CEO Loom, Joe Thomas: Communication, the Mother of All Skills
President at Databricks, Andy Kofoid: Reinvention at Any Stage
Former CEO Splunk, Doug Merritt: Creating 360° Order in Chaos
CEO Stord, Sean Henry: Supply Chains... Are Fun?
Former President at NetApp, Tom Mendoza: Sustaining Urgency and Injecting Tension
President, Global Strategic Customers at Salesforce, Jim Steele: Measuring Your Facetime
CMO Attentive, Sara Varni: Cold Beer and Cheeseburgers
CRO Nextdoor, Heidi Andersen: Nurturing an Elastic Mind
CMO Rippling, Matt Epstein: Building the Supermarket of SaaS
CMO TripActions, Meagen Eisenberg: The Joy of Living in Awkward
CRO Unqork, Philip Lacor: Playing the Infinite Game
CBO Duolingo, Bob Meese: Carrying Culture Through Language
CRO Pendo, Jennifer Brannigan: Un-designing Your Leadership Path
CRO Rubrik, Brian McCarthy: Embedding Missionary Values Into Company Culture
President and COO Coinbase, Emilie Choi: Rising Through the Crypto Ranks
COO Bloomreach, Christy Augustine: Thin Mints and Company Building
CEO Alteryx, Mark Anderson: Transformation Starts with Leadership
CEO Relativity, Mike Gamson: Fueling the Next Technology Ecosystems
Create your
podcast in
minutes
It is Free
The emPOWERed Half Hour
NABOR® TALKS
U.S Property Podcast
Aligned Money Show
The Ramsey Show
Planet Money